Privacy Policy & SMS Terms and Conditions

Privacy Policy

GRO Detailing is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services.

1. Information We Collect

We collect the following personal information from our customers:

Full name
Email address
Phone number

This information is provided voluntarily by you when you schedule an appointment, request services, or contact us directly.

2. How We Use Your Information

We use your personal information solely for the purpose of:

Scheduling and managing service appointments
Contacting you regarding your service or inquiries
Providing customer support or advising customer of specials or deals

We do not use your information for marketing purposes unless you have explicitly opted in to receive such communications.

3. Information Sharing

We do not sell, rent, or share your personal information with third parties or affiliates for marketing or promotional purposes.

We may share your information only when required by law or to fulfill essential services, such as communicating with a scheduling tool or communication platform that helps us manage appointments.

4. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

6. Your Privacy Rights

You have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your personal data
Withdraw your consent at any time

To exercise any of these rights, please contact us at [Info@GroDetailing.com] or 205-683-2034.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at [Info@GroDetailing.com] or 205-683-2034

SMS Terms of Service

By opting in to receive SMS messages from GRO Detailing, you agree to receive text messages related to your service experience, including appointment reminders, order alerts, account notifications, and other relevant updates. Message frequency may vary based on your interactions with our business. Standard message and data rates may apply, depending on your mobile carrier plan.

You may opt out of receiving SMS messages from GRO Detailing at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive further texts unless you opt in again. For assistance or additional information, reply HELP or email us : info@GroDetailing.com.